Use this playbook
This one is already in Plainpaper. Create a board, pick Post-purchase flow from the template list, and the phases, card types and starter cards are there waiting.
Open PlainpaperWhat this playbook is for
The cheapest revenue most stores never collect is the second order from someone who just placed a first one. It goes uncollected for two opposite reasons: silence (a receipt, then nothing until the next campaign blast) or greed (a 10% code the day after someone happily paid full price, which trains buyers to wait and full-price buyers to feel foolish). This playbook does neither. It starts in the order data, because 'just bought' is not one situation: a product with a natural companion, a consumable with a replenishment cycle, a starter product with an upgrade path, and a genuine one-and-done each predict a different second order, at a different moment, with a different offer. One pattern, one moment, one offer, and a holdout so the flow gets credit only for orders that would not have happened anyway.
The board it builds
Every playbook sets up a board with named phases running left to right, the card types that belong in each, and starter cards your agent fills in rather than invents. Here is what Post-purchase flow lays out:
How a playbook stays safe
A playbook can only ever propose. Every card it creates arrives as a draft, and nothing leaves Plainpaper (no email sent, no ad launched) until you approve it yourself. That is enforced by Plainpaper, not by the playbook, so importing one never changes how your workspace works.
Playbooks by Plainpaper are written and maintained by us.
Use this playbook
This one is already in Plainpaper. Create a board, pick Post-purchase flow from the template list, and the phases, card types and starter cards are there waiting.
Open Plainpaper